Cee Bee

Review of The Essence Suites

Room was nice, turned on jets for whirlpool black...

Room was nice, turned on jets for whirlpool black stuff started to come out of them, even after draining the tub and trying again so we couldn t use the tub, place had ants and other bugs crawling around. The floor of the shower was dirty so didn t use that. Sound system didn t work properly so couldn t use that either. The only thing nice was the room unfortunately. Also when I talked to the assistant manager and told her that when I did call the front desk to complain about the whirlpool jets that night no one answered she made it seem like I was lying because they always have 2 people at the desk and they are open 24 hours . Kind of rude. I didn t make a fuss about them not answering that night because it was late and I said I would just let them know once I checked out since I was checking out in the morning.