Monica Riehl

Review of El Paso Water Utility

Eddie the supervisor and Lisa the customer service...

Eddie the supervisor and Lisa the customer service representative were incredibly helpful today. Firstly, Lisa answered my call in 4 rings! Secondly, she helped me understand changes to my account. Eddie was also helpful in explaining some of the reasons why my account status was delinquent and the best way to sign up for automatic bill statements. This was the first time everything was taken care of ! Happy customer (finally). thank you