Anna Saunders

Review of Provo Marriott Hotel & Confere...

We stayed here a few months ago but hope to visit ...

We stayed here a few months ago but hope to visit again! The hotel was updated, modern, and clean. The rooms were very spacious, in fact so spacious that there seemed to be a lot of dead space but who can complain about having a big room? We ordered room service for dinner and breakfast and the food was delicious. I seriously crave the mushroom risotto sometimes. My husband loved their freshly squeezed orange juice. The food always came in a timely manner and was hot. We had an issue with some loud neighbors but the hotel was very professional in handling the issue. I also know from experience that there's not much hotels can do with loud guests other than asking them to quiet down.

There were some downsides to the hotel. My husband and I went to the indoor hot tub and it seemed to be over chlorinated. It might have just been us, but at some point we had to get out because our eyes were burning. Another issue were the heavy doors. Heavy doors are really nice because they keep most of the noise out, but we found early the next morning that heavy doors also slam loudly. So the next morning (after our night of loud neighbors) someone across the hall, or maybe next door, would just let their door swing close but it would slam so loudly it would wake us up. We weren't very well rested after our stay here but we still loved it and are hoping to return again sometime.