C Lee Review of Greystar/Circle at South End
SOLIS BEREWICK/GREYSTAR REVIEW: Moved out July 30...
SOLIS BEREWICK/GREYSTAR REVIEW: Moved out July 30, 2018. Left the apartment in immaculate condition. No returned deposit nor statement of any damages (because there was no damage). I received a call from Christina on10/30/2018 at 1:34 PM stating, "Hi C, I am calling to see if you received your deposit in the mail yet?" Really? She knew full well they did not return my deposit to me otherwise, she would have no reason to call me. We are not friends. Then she says, "our accounting department sent it to the wrong address and it was returned". REALLY? Lol... Get this. The error in the address was one letter; a vowel. Instead of an "i" in my street name, according to her, the spelled my street name with an "e". This is the dumbest excuse I have ever heard. One letter people. I am sure the post office would have figured that out. Not only did I provide my change of address on the third party residential site, she insisted that I write it down the day I went to turn in my keys. I submitted my change of address to them twice and still no returned deposit. As of today, 11/16/18, I still have not received my deposit. The apartments are lovely. However with the noise levels, fire alarms and the unqualified unprofessional corporate, regional, community manager, assistant manager and front-line employees, made living at Solis Berewick a true nightmare. Do not ignore the one star reviews. I can't tell you where to spend your money nor where to live. All I will say is do your research on Solis Berewick (Google, Yelp, YouTube and Facebook) and Greystar (Google). The people working at the corporate, regional, and the Berewick offices (community manager and assistant manager) make you feel like you just made a deal with the devil.
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