Our hallway smelled like cigarette smoke. It made ...

Our hallway smelled like cigarette smoke. It made me feel ill. I told the front desk on our way out and they didn't seem to care.

Our room was not spotlessly cleaned and dusted. It was Hampton Inn clean, not Park Hyatt clean.

No one offered to take my suitcase when we entered the hotel. There was an employee outside who I thought might be the bellman, but he didn't offer to take my bag. It saved me a tip, but if I didn't want to tip I'd stay at Comfort Inn&suites.

The view from our 8th floor room was forgettable. It was a standard room, no upgrade/suite, but it was easier on the eyes to leave our shades closed.

The bed only had one sheet. I'm sure if I asked I would have received a top sheet for my bed. The bed was super comfortable. Really really nice. Great sleep. The pillows were great. Hotel pillows stink right? Not these. High quality goods.