I'm a first time car buyer. I was extremely cautio...

I'm a first time car buyer. I was extremely cautious going into this process and didn't want to be rushed into a car I would regret. I visited a couple dealerships and researched many prices before deciding on what model and trim I was interested in (Honda Civic EX). I had my thoughts set on a CPO vehicle I was eyeing. As soon as we entered the lot, Shawn Smith was there to greet us and make sure we were taken care of. He took the time to give us a run down under the hood (when no other dealerships did that), and let me take the car out for the spin. Unfortunately, the car I originally wanted had some stains that had no guarantees of coming out, but Shawn surpassed my expectations and was able to get me an even better deal on a BRAND NEW vehicle which was much more competitive than another dealer's initial price, and one that I was very comfortable with accepting--even beating True Blue's price. That's when you know he cares about customers over profit. He could have easily just told me to go home and stop wasting his time, but he stayed very patient with me as all the events took several hours with all the steps that needed to be done, and all the people I needed to consult/call for blessings. I can't thank Shawn enough!! Thank you + Honda DTLA for everything!