The positive reviews are for the high floors and e...

The positive reviews are for the high floors and expensive rooms. Regular rooms such as 1135 and of course floors 7 and below that I was told is a shelter for homeless to get them off the street. I have traveled a lot and hands down worst place I have ever stayed. Disgusting, filthy, bed bugs, false advertising as AC does not in many rooms especially C section. My daughters grad trip was spoiled by no sleep in boiling hot room. Mangement and staff beyond rude. Need sensitivity training. They are working in a nice AC lobby which is very misleading to the horrible hotel condition. They have a 40.16 daily charge for things I would never use. It feels like extortion as you are forced to pay regardless. So bad, do not stay here.