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The staff in the waiting area was awesome! I had ...

The staff in the waiting area was awesome! I had my 5 kids with me and had to wait 5 hours for our repairs but the 2 people assigned to this area were very kind to me and the children. They gave them coloring pages and talked to us here and there. They were nice without being overly nice. Plenty of room and restroom were easy to get to. I think they have someone driving people to local shopping areas but I am unsure what the process was for that since I didn't want to worry about carseats.
We will be back for some repairs. As far as I can tell the repair was done well. It was a little confusing but probably my fault more than theirs.

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