Luggage delayed for 1 1/2 hour frontier flight 118...

Luggage delayed for 1 1/2 hour frontier flight 1188. Frontier flight was excellent. CVG airport No proper announcement for luggage delay information and everyone was getting frustrated and mad. No explanation announced regarding our luggage being held up for 1 1/2 hours. BAD CUSTOMER SERVICE!! Only our luggage was effected due to lightning??? Everyone else s came up except ours?? Lies for real reason of waiting way too long! If you inform customers promptly, you prevent frustration and dissatisfied customers.