Thank god we did a small "test" project before com...

Thank god we did a small "test" project before committing to a 20k+ multi-stage renovation project with this company. They weren't the cheapest bid by a long shot, but we bought into the sales guy's pitch about paying for smooth roll-out and peace of mind.

The reality? Started with a small roofing project, estimated to take two days. Workers came the first day, never came back. Contract stated they were supposed to clean the worksite daily, but left water bottles, broken shingles and plastic cups scattered around our yard. Nobody showed up to our scheduled after-project walkthrough two days later. We had no idea if the project was finished or not: leftover materials were still in our yard FOUR days later when I finally called the project manager that had been assigned to me. No pickup, just voice mail. Got a call later from someone else at the company with the excuse that the project manager had unexpectedly quit on them. That's great, but how exactly does that excuse the worker trash, crushed landscaping, abandoned leftover materials, and total radio silence from the company?

I could have got twice the "peace of mind" for half the price. DO NOT RECOMMEND.