R

Robert B.

3 years ago

Customer service is really forgotten

Customer service is really forgotten
That one has an article of the 2 + 3 year guarantee and new 25 costs something easier with the guarantee processing. After constant phone calls I got the information that the article will be picked up, unfortunately I live as a negro in Austria and not in Germany. Should I now wait a day at home until an courier service picks up this part if there is also a customer service in Vienna. But I can only visit it if the part is out of warranty. I would like to tell you that I am now looking for a part with good customer service.

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