First of all, I wasn't supposed to be charged for ...

First of all, I wasn't supposed to be charged for holding a room. However, the bill did post to my account not affording me a change of plans. After a lengthy phone call, I was informed that I had been informed of the precharge and there was nothing they could do. Not a good business plan Astor.
The rooms are fine however the beds are terrible. We changed rooms 3 times before finally settling on a room with two marginally acceptable mattresses. One of the so called "clean" rooms had leftover items inside. I've stayed there once prior so I didn't hesitate to book for this stay. However, in the future I'll think twice before rebooking.