If I could give this place a 0 I would gladly do s...

If I could give this place a 0 I would gladly do so. I brought in my tiny chuiwawa at 11pm who went into labor at 6:20pm that evening. The puppies feet where out but she couldn't push the rest of the body. The doctor took her back and examined her without us being present. Vet tech brought her back and they were gone for 2 hours and a half. I only saw one person in the lobby. When I inquired several times about wanting help for my distressed dog who was throwing up and trying to push out the puppy who has died inside of her by then they kept on telling me that the doctor was busy with other patients. After 2 hours and a half I made a very firm statement to the staff that I thought this was an emergency room and I was told to bring my dog here for an emergency which I clearly was having and that the puppy inside my dog was clearly dead and no longer moving with feet sticking out of her body and that I will watch my dog die right in front of my eyes if somebody doesn't help her now. Finally the doctor came in and attended us. She gave me outrageous amounts that I will have to pay. I tried explaining that I am a stay at home mom and my income is very limited. She took an x ray and told me and my daughter that she will not charge us for it which at the end I was charged $125 for only 1 picture which was not even sent to a radiologist per our agreement. When I later questioned the charge she told me she has to charge it that she never told me she would not charged and that I signed a document for that charge and there was nothing she could do and that she was sorry for the misunderstanding. They wanted to charge me $5000 to preform a surgery on my dog to safe her life. I explained I dont have that kind of money. After giving her iv 1 x ray and some pain meds and manually trying to extract the dead puppy from her I was charged almost $600 and told that they already saved me a lot of money. The puppy at this point was half way out with his guts coming out my dog was
wrapped in a towel and returned to me. I been there since 11pm until almost 7am the next day. Exhausted I drove back and ran to our vet that opens at 8am. They performed an emergency surgery pushed all their other surgeries back to take care of my dog first and charged me $1500 instead of $5000. I understand this is an emergency clinic and doctors been in school for a very long time and worked hard on their degree and should be paid for their services but to take advantage of a working class people with very limited income and pray on their emotions is crewel. You are not working to the best interest of an animal or its owner you are not trying to help. You are leaches that will take every penny from a person who is desperate to save their family member and is on the edge of selling their kidney not to lose an animal. You are strictly business driven and you are not an animal lover which a vet should be. $1500 versus $5000? Your prices are not reasonable. Look around your neighborhood you do not hold your facility in South Barrington you are serving a working class community adjust your prices based on who you are serving. My daughter and I were crying out our eyes to you we thought we will have to euthanize our baby because we didnt have $5000 to spent yet another doctor in the suburbs in Northlake was able to do the same thing for much less and save my dogs life. You disgust me in every way possible. Waiting to be attended in an emergency situation for 2 hours and a half is not acceptable. I am very lucky to have my dog alive because you would been glad to euthanize her to get money out of me instead of saving her.