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Kierra P
Review of Tony Romas

4 years ago

Very disappointing experience. We arrived, were se...

Very disappointing experience. We arrived, were seated quickly because there was only one other table. So we ordered our drinks, waited 30 minutes to receive our drinks, and when we finally got our drinks, we had to ask to order as opposed to being asked if we were ready as if we weren t at the restaurant for about 40 minutes. Our drinks were not strong, i actually had to ask the waiter if there was alcohol in my drink. we were told we would be charged for them to make the drinks stronger. When we finally ordered our food which took a little time which is understandable because there are six of us, but seeing as though we were the only other guests in the restaurant, we expected faster service. The waiter was relaying messages from the manager who did not seem to care about us being happy. Was not a terrible experience but it was bad enough for me to complain about it which i do not do often. I don t blame the waiter i blame the manager who did not even come out to reconcile with us. We did not request his presence because we were disappointed and we will not be returning to this restaurant. This is unfortunate because it is very close to our hotel and it could have been our staple restaurant for the remainder of our trip.

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