Worst experience.They charged 10,000 rupees a nigh...

Worst experience.They charged 10,000 rupees a night. The hotel from outside looks like a palace but don't you get fooled by its looks. I have stayed in the hotel from 18 feb to 22 feb. My room was cleaned only once that too when i literally went to the reception and dint leave until they provided me with a person to clean the room. Horrible service. Call reception, they divert the call. Call room service, you will be diverted. Call house keeping, you wont be diverted because they never lift your call. extremely small rooms and washrooms. I was not even give proper accessories in washrooms. For a bottle of water i had to call the reception twice. Lamps do not work properly. Out of the date interior controls. Beware of the switch boards, they spark. Some don't work.
Wifi dint connect. I have tried with the password and could not and was given new passwords daily and could not. It does not matter because it is 1mbps speed.
When i asked for a feedback form/ a place where i can give a rating, they gave me a white paper(with out any letter head) and asked me to write a letter. Their website is legendary. It has phishing ad links. When i finally insisted on meeting their general manager, then they gave me a paper with an email and asked to mail.
This hotel is in the prime location and is attracts foreign travelers and delegates. I have seen a foreigner complaining at the reception and not properly heard. They are so not transparent, you just cannot give a feedback anywhere. These type of incidents literally effect the tourism industry.
Our team was on a business trip when we stayed here and were so irritated to come back to the hotel after a tired day. Every one of our team mates faced the same or similar issues and nothing was done.One of our team mate's room had this horrible smell coming from the air conditioner.There are many of these incidents in just five days of the stay. No room was cleaned.
I warn people not to go there.