Matthew Johnson

Review of Al Serra Auto Plaza

BEWARE OF VEHICLE PRICES ON THEIR WEBSITE

BEWARE OF VEHICLE PRICES ON THEIR WEBSITE

I went to look at a vehicle last week that was listed for $38,500 as their "Internet Price." Drove two hours to see the vehicle, tried to make a deal, but could only get the price to $41,500 after negotiating. When asked why I couldn't get the price listed on their website, salesmen told me that it was because I exhausted all the rebates and would need to have a current lease in the household, have a GM credit card, and on and on to get to that price. To say that this was deceptive would be an understatement. When I asked him why I couldn't get the price that was LISTED ON THEIR OWN WEBSITE, he said it was a sales game that "everyone plays." I have near perfect credit, a GM discount, and was going to put $12,000 down, and could only get them down to $3,000 more than the list price.

Despite all of this, the sales person was nice (although complicit in the pricing scheme), dealership was clean, and staff were nice.