Ben Funnell

Review of Casa Grille

Food is good. Service is bad. Had an issue nad r...

Food is good. Service is bad. Had an issue nad recieved no apology from management or thank you for bringing the issue to attention, only an arguement and staement that it was my fault.

If you want to go to a place to eat that you do not care to hear the person you are with and hear a couple hundred other people shoulder to shoulder or seat to seat, then this place is your place. If you want to have a conversation, do not bother.

Just ordered a to go lasagna for eight people and stated we wanted a loaf of garlic bread. We were asked if we want extra butter and utensils. We received four pieces of garlic bread for $4.59. Certainly not enough for 8 people.

I called to inform them of how they could have improved their service. No apology from the first person on the phone or the manager that next came on the phone. Only recevied arguement with the statement that it was my fault and I should have ordered more bread. I was told they did not have loaves of bread. Well it is not the time to tell me that after I call back, but should have been stated at the time of the order how much garlic bread that should have been ordered to begin with that would serve 8, not four.

So if you order from hear, don't eat there unless you are there just for food and have earplugs and if there is something wrong with your order, it is going to be your fault and no apology from anyone there, not even the manager.