adrian parrilla

Review of Star Hotel Metropole

Hello good afternoon.

Hello good afternoon.
My name is Adrian Parrilla and I stayed at the hotel for 4 nights from September 9 to 14, when I had actually paid for my stay until the 19th.
The reason for this criticism is because I feel very disappointed since I had to return early to my country for health reasons and the attitude of the hotel was very bad, not only did they not give me back even a part of the amount of the remaining nights I stayed but they charged me the room upgrade for the nights I was there, the truth is that I expected another attitude from you, but it was good that way. I must add that the level of the hotel is very good, not at the human level, because I retired early due to a force majeure.
No more greeting atte, Adrian Parrilla.