Madeline Winn

Review of Stripe

I was having difficulty with two transactions that...

I was having difficulty with two transactions that I have accepted through our online auction business. No matter what I did I couldn t get the credit cards to be approved. I went online and I realize that new security measures have been implemented starting last year and they were implemented gradually. They are more stringent and it makes it more difficult for people who have had any fraud Or theft of their credit card history to get approved. I was able to speak with someone directly and she checked and helped me white list these people. She was so sweet and helpful. Thank you for having good support staff. And, she answered the phone at 11 PM!