I am a little dismayed to see so many negative opi...

I am a little dismayed to see so many negative opinions about this company, I thought they were reliable ... Personally I have never encountered any problems after ordering on their site (well it must be said that I do not order also not every 4 mornings). But despite a long delivery, I still received my packages. On the other hand, their delivery costs are extremely expensive, sometimes making the initial reduction not that attractive.