Veronica Saints

Review of Tu-Lu's Bakery

I have to agree with the previous review on their ...

I have to agree with the previous review on their lack of customer service. I went in there to sample a cupcake in hopes of placing a huge order for a birthday party but the short blonde-haired counter person gave me such a negative vibe that it turned me completely off. I was having the cupcake in the bakery and she just handed me the cupcake....no napkins and no plate even though she clearly had plenty of both on her counter. I had to ask her for both items and since this was my first time there it shouldn't have come from me to ask to be served properly. Mind you the other customers that she served before and after me that were eating in the bakery had their cupcakes served on a plate without them telling her to do so. So I wonder if it was a racial thing since I am Latina and those customers were Caucasian. Either way her lack of customer service caused that bakery to lose business. They are not the only gluten-free bakery around and thank goodness for that!