I applied for a doctorate program ( I am an intern...

I applied for a doctorate program ( I am an international student) and submitted all required documents on time as requested on the portal. After checking if my documents are complete and calling the international office of admission they told me everything is complete your papers are on file waiting for the department's decision. I called the department to check on the status and I was told that I was not considered because my documents were sent late. The admissions office did not send it to the department on time and we cant put your file for review. Although my documents were all submitted on time. I complained and asked for supervisor, the staff are so rude and they treat prospective students with disrespect. The supervisor kept reading same lines from the website claiming that I dont read clearly. And when I asked him why are there two dates for submitting the whole documents he ignored me and kept postponing my issue. Very terrible experience, blaming me of being late although It was sent on time and after paying the fees required. they did not even consider my application!! this was waste of my time, money and effort If this is the international admission's attitude and actions only god knows what's next! Terrible experience