D Wall

Review of Florida Department of Educatio...

The FLDOE Certification specialist need training o...

The FLDOE Certification specialist need training on how to properly inform people on the status of their applications. For instance, why tell people the wait time is 8 weeks and you (FLDOE) know you're SO BEHIND?And you guys wonder why people call so irrate. Yeah we know they have a new system in play to help with processing certifications; however, it's been 5 months since you've gotten it and yet you are still as slow as ever.
This is a flaw like so many others the Dept has; I just hope they address it.

The screenshots show their processing time which is a load of garbage it's NOT accurate. You can see one of them has the wrong date. I just really wish I didn't have to work in the state of Florida as a educator.

Update:9/14/2018
There's a GLITCH with the automated system when you call. After the system prompts you to put your FLDOE # or SSN, you wait for a specialist to answer right? However, the stupid system prompts you AGAIN to put 1 of those numbers, NOT cool FLDOE. You guys need to fix that error. Why is the automated system asking for 1 of those numbers AGAIN, if I typed it already? Also, this annoying error PREVENTS you from speaking with a specialist and prolongs the wait time.