If you care about how friendly the receptionist is...

If you care about how friendly the receptionist is, or how long you have to wait for an appointment (like some of these other posts), then this might not be the place for you. I've never experienced rudeness from the receptionist but I have experienced long waits. The reason the wait is long, is that Dr. Thirlwell is a thorough and patient caregiver, who won't push you out at the end of the session because you are out of time. You will wait because she takes the time to care. If you are most interested in fixing your sleep - this place, or at least Dr. Thirlwell, is 5 stars. I have been to other terrible sleep clinics that just push drugs like zopiclone on you, and you'll never get better. My sleep is remarkably better since my treatment with Dr. Thirlwell, I couldn't recommend her more. I am off the drugs, and living a healthier life.