Elaine Morris

Review of Cheer Zone

I don't even want to give Cheerzone 1 star. They ...

I don't even want to give Cheerzone 1 star. They deserve no stars.
CUSTOMER SERVICE IS HORRIBLE. They lie and don't take care of customers. My daughter placed an order in the middle of July,when the order arrived one pair was to small.
We sent them back within a day for exchange in size. When they received them (3 days later) they called and told my daughter they did not have the correct size to exchange. So she asked to be refunded for the sneakers she returned. They said that would be fine. Called a week later as we had no refund yet. Told again it would be refunded and sorry she didn't get a refund yet. This went on for over a month with the same run around. Then they told me they never received the sneakers. By this time I am furious as there has been so many calls to them on this issue. Thank God my daughter purchased through Paypal as we have filed a complaint and request for refund. I DON"T KNOW HOW A COMPANY WITH THIS EXTREMELY BAD SERVICE STILL OPERATES, TO ALL CONSUMERS DO NOT ORDER FROM THIS COMPANY.. I REPEAT DO NOT MAKE THE SAME MISTAKE WE DID.