Peter Pokorny

Review of Hyatt Regency Louisville

Upon entering, the front desk receptionist was pol...

Upon entering, the front desk receptionist was polite and helped us through a charge error on our company's fault. After getting it sorted out, we were given the choice of where the room was located, due to the length of our stay. The room we chose had a decent view of 4th Street and was located away from the elevator (perfect for me). The room was clean and prepared, as expected. The real shocker was the TV - we did not expect a 60" TV! Amenities were the usual - mini fridge, coffee maker, safe, etc... And the bathroom had the usual supplies. The shower gets hot quickly, which was nice. The decor throughout the room was tasteful and minimal. The center desk has a nice lamp with two power plugs and two USB charging ports. The radio also has a power plug and two USB ports. Overall, we've been very pleased with the experience. My only criticism is that the AC doesn't seem to cool the room quickly, nor does the temp feel like it's supposed to be where it's at. The room was comfortable after letting it run for some time and keeping the fan going to circulate air.