Omar Abdullah

Review of S'kape

Edited 6/14/19: Shortly after posting this, one of...

Edited 6/14/19: Shortly after posting this, one of the staff members (Torie I believe?) got in contact with us about our experience. She agreed that a gel should not be flaking after 4-5 days, and set about finding the an appointment to correct the issue. She also corrected me about the nail art issue, which isn't an offering from this salon. That was likely my mistake and I got it mixed up with another salon as I had been looking at several salons before I settled on s-kape.

My girlfriend just came back, they removed the old, failing polish and reapplied. It's obvious they took their time, no polish on the skin, polish continues the full length of the nail and it has a beautiful luster. They did excellent work this time.

As such I'm updating this review, the service has been par excellence at every step, both with the initial appointment, the follow on from the initially negative review and the follow up appointment. Many places would ignore you, blame you or make it an unpleasant experience. The folks at s-kape have been fantastic at every step of the way, and they've taken every opportunity to make my girlfriend comfortable at every step.

I would recommend this place, and I doubt you could find better customer service in St. Marys.

I'm leaving the former review so that others who may have issues know that s-kape is willing to go above and beyond in correcting issues.

End edit.

Was a rather disappointing visit.

I brought my girlfriend here for her birthday, she'd never had a manicure before and this place had good reviews.

After paying $40 and being assured it should take roughly an hour, she returns not even 45 minutes later. Based on their site I had expected some phenomenal art, but not even. Two basic colors, no gradient, no patterns, no appliques. Polish on the skin that hadn't been cleaned off properly. Other then being gel instead of standard polish you could do a better job at home.

I've been told a gel manicure should last at least two weeks, so if it fails before then I'll definitely be returning to complain. From looking at other salons in the area, this type of manicure normally goes for 25-30, so it was overpriced for what it was and even if it wasn't, save your money and do it at home.

The folks however were very friendly, and the place has an upbeat, eccentric atmosphere and is very clean. Maybe the other services are better, but I would avoid it for manicures in the future.