Google needs to add a "zero star" option. We hired...

Google needs to add a "zero star" option. We hired a builder to do our deck, as it was a major project with a huge covered Timber Frame structure. The builder issued a PO for our Wolf composite decking material to the Deck Store on October 22, 2020 and paid up front for all of the material (+/- 800 sft) on December 4th, the date that the Deck Store said it would be arriving. We have checked constantly since December and the Deck Store kept giving excuses about why the material wasn't here (my guess is they never ordered it and used our money for other things - I understand supply chain timelines because I have a flooring business). The last we heard back in February 2021 was that it was supposed to be here on March 25-26. It's now March 30th and still zero communication from the Deck Store. Our builder sent Justin Hayes an email this morning asking about the material, as he was recently told that it was "on a truck, but didn't expect it to be here when we anticipated it". It is now the end of March, OVER SIX MONTHS since the order was placed and STILL NO MATERIAL. It's now spring and construction in our yard is going to tear up our lawn so now we will have extra landscaping to do as well. DO NOT ORDER FROM THESE GUYS!!!! There are other deck places in the Edmonton area. Find them, read their reviews and choose a different store.