I currently live at The reserve at The waterfront....

I currently live at The reserve at The waterfront. This place is a major rip off, when I first moved in Kayla whom was working here at The time quoted me a specific price for my rent. Well when I got my first bill it was close to 900 dollars but Kayla never once informed me of all the extra fees that would be included with the rent. Every since our old rent office manager has left Miss Lucy whom is her name, the new office manager Deanna has done nothing but sent out countless emails about pretty much nothing. Miss Danna who is never there and is suppose to be the new office manager had the nerve to not even pay the Duke Energy bill stating that their system was down. Many nights went by with no lighting in the stairwell and I was scared for my life just to come home because it was so dark outside. It took the whole staff 4 months to just open the pool up for us, but we can only use the pool when the office staff is there in the office what a waste of amenities if you ask me. I guess the question that I have is what am I really paying for by this time? A steel gate with a bunch of lies from staff that is constantly changed every week. I will not be renewing my lease and I hope the reserve gets their act together for the future residents.