I would strongly advise anyone wishing to join iin...

I would strongly advise anyone wishing to join iinet to reconsider and choose a different internet provider that not only provides better connection speed but also they are emphatically falling short from their friendly customer service staff who know products inside out as quoted on their website. The service that is provided by the customer service staff is sub-par, with little to no knowledge regarding the products available. Simple requests are not adhered to and almost alien for them to comprehend. What is communicated and promised over the phone is far from what is actually provided. A very disappointing experience all round. Will never recommend this service to friends or family as I do not want them to deal with the same level of incompetence from iinet