I got off on the wrong foot with this company due ...

I got off on the wrong foot with this company due to some things I personally did not like but to each its' own. I wrote a review and personally received a call from a supervisor almost instantaneously. She let me vent and then went on to debate her issues in the most professional way, on why things were the way they were and I definitely see a clearer picture now. She helped me get an aid to cover hours that I needed. Their services ended after a month due to funding which is on the state and not them.

As of late, I am going through a rough time because of my other respite agency not being able to assist my 95 year old mother for an additional 2 weeks while I wait for permanent services to kick in. I called Andrea and left her a message on what's going on and she called me back the same day within hours to let her know they are going to assist me with these 2 weeks because they love the work that I am doing for my loved one. I just want to say thank you to Andrea from Sunnyside for coping with my stress and keeping it professional to show me that not all agencies are the same!