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First of all, I chose Tennova because I am a VA pa...

First of all, I chose Tennova because I am a VA patient, but had no way to get to Nashville to the VA hospital. I arrived at the ER at around 4 pm. I was checked in for shortness of breath and abdominal pain. I no sooner turned around to have a seat in the waiting area, and before I could move, I was called back to Triage. From there I was immediately placed in a room where Robert quickly and skilfully inserted an IV into my arm and drew blood samples. From there, Dr. Wantanabe came in and asked me what types of problems I was having. After that, Connie came in and gave me a breathing treatment-which was the best thing that had happened to me over the past few days-it COMPLETELY turned my breathing around. Then a nurse from Radiology came right to my room with an x-ray machine to x-ray my chest. From there, it was about an hour before anyone came back in, which to me, was absolutely fine because I figured they were waiting on all my test results to come back. After that, Jake came to my room to wheel me down for a complete CT scan. It was quite a wait after that, but again I felt it was normal. When the results came back from the CT scan, Dr. Wantanabe came in with all of my results, prescriptions to be taken, and suggestions for follow up with Pulmonary, as well as with my PCP for possible gallstones. In my 43 years on this earth, aside from the VA (even when I was active duty Army) I have NEVER received, such prompt, friendly, COURTEOUS and CARING service. Thank you Tennova!!

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