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After spending around $500 on brakes; they started...

After spending around $500 on brakes; they started squealing almost immediately, I gave the car sometime to break in the new pads..etc. However, when the squealing noise became unbearable for my wife, I took the car back after few months from the initial install. I got a call back saying that they can fix it for additional $255 and there were Crystals on the pads because the car was barely driven since the brakes install. After back and forth with the dealership, apparently that's a common issue with Altima brake pads if the car is driven in town for errands which this car is, after market brakes recommended by the Nissan will squeal and there are only few things that can be done about it beside sanding down and applying anti-squeal compound .. The customer service rep, Erin and the Maintenance Manager, Mandy, were gracious in resolving the issue to my satisfaction. I will be definitely be using that service department again.

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