4 years ago

Registration, Pre-Op and Surgical care were 5 star...

Registration, Pre-Op and Surgical care were 5 stars. Polite, caring, knowledgable individuals. The care on the ward (for a 23 hour stay) was dismal. IV ran dry and despite alarms ringing I had to call before anyone came to check and replace. Water not refilled or left out of reach. I was sat on edge of bed and left alone for 30 minutes despite my stating I was dizzy. 1 hour and 20 minutes and multiple calls to have someone escort me to restroom. Only responsive and caring individual on the ward was the PCA Henry--he was outstanding.

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