Mike Stotland Review of Best Western Regency Inn
I was waiting for someone, and a parking attendant...
I was waiting for someone, and a parking attendant ran up to my car within the first 10 seconds of me being there and gave me a ticket, no warning or nothing. The parking attendant didn't even have any identifying marks or a uniform.
The website for the ticketing service has nothing but a payment section, no dispute email or number.
The back of the ticket states the amount is to cover lost revenue and cost of patrol, I know for the fact that lot isn't a paid lot, parking is free, therefore the patrol services are unnecessary.
For a hotel who's goal is customer service, it makes no sense to hire such a ruthless company to handle parking. Unprofessional in appearance and attitude, not customer oriented, and no courtesy of a warning to move or get ticketed. No inquiring as to why I've parked there.
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