Unpleasant experience, definitely to be avoided if...

Unpleasant experience, definitely to be avoided if possible. Waited 1h15 for baggage drop off only (we had already checked in online). 4 big airlines were served by the same checkin point, which only delayed the whole process for everyone. They apparently experienced a problem with one flight cancelled, but there was no proper management of the situation by the staff present there. Instead of asking people who should have been on the cancelled flight to step aside and proceed with the check in / baggage drop off for the passengers on the other flights (which were one time), everything was blocked and there was no one available to deal with the rest. Clearly a situation of not seeing the forest for the trees.