shameful!!! I have been trying to contact them for...

shameful!!! I have been trying to contact them for more than half an hour to find out what happened to a package sent to me from Australia. On the site there are delivery attempts, failure due to the absence of the recipient (only in one case we were absent) of which the untimely at 6.17 in the morning !!!!!!!!!! In all cases the notice with the indications for the withdrawal was not left. Inefficient is little, there are certainly false reports !!!