Lady Rachel Smith

Review of Continental Management LLC

Regarding Norman Towers in Monroe, MI for handicap...

Regarding Norman Towers in Monroe, MI for handicap, low income and fixed income residents. The construction company, who received state tax cuts and funding from MSHDA to updating Norman Towers has just told several people they must leave their new apts for 8 days to have the windows replaced. One of the tenants has MD a needs their lift to function. The lift costs $400 every time it needs to be moved. The other residents that are being sent to a motel are in fact being sent to America's Best, also known as Monroe's Heroin hub. And yes, the manager (Andrew) has been told by several people how dangerous this place is. The management company seems to care less for the residents and is more concerned with the amount of money they will make for low income residents who receive assistance with rent. Several residents have complained to me about the managements lackadaisical attitude towards to people who live there. Continental Management doesn't actually care about the tenants, they only care about $$$. There is a lot of state kickbacks for management companies who manage low income or fixed income properties. The only ray of sunshine is an assistant manager named Rhonda, who tries to do whatever she can, usually to no avail because of the management company she works for and her direct manager Andrew. I am taking all my concerns to our local city council, including but not limited to, the cost of construction to residents and new floors pulling up and bowing, plus other concerns.