William Horrell Review of Drawbridge Inn & Convention Ce...
Customer service was very poor. They cannot speak ...
Customer service was very poor. They cannot speak English when you ask for a towel the u have no idea what that is the hotel refuses to give you extra towels. The towels are very cheap. The whole hotel is cheap overall and veryou outdated. There are roaches behind and under furniture we found 3. The cleaning people do not do their jobs at all. I stayed a full week and they never vacuumed after I asked several times for my room to be cleaned. The price is very Hugh. You can go literally 3 miles from here and get a kick ass hotel that's much better. Beds are old and nasty make you itch to be honest. Furniture is antique. Tvs are garbage and barely work. Best thing here is the fridge but that's because it's new. There are a lot of people complaining about crank calls throughout the hotel and people are always talking about how dirty it is here. Breakfast is a joke there is so little to offer may as well go out. Wifi is slow and constantly asking for user ID and passcode. Owner of the place is very rude. There is no privacy what so ever. One morning I was sleeping had do not disturb sign on door and a worker opened my door pounding on it luckily I had the chain. Once I got dressed and went to do he was gone.
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