J Castro

Review of Tu-Lu's Bakery

Ordered a red velvet cake for delivery. The cake w...

Ordered a red velvet cake for delivery. The cake was excellent, everyone loved it! However, the cake arrived smooshed against the side of the box. It had slid off its base during transit and Tu Lu's conveniently placed a note on the box saying that they were not responsible for anything that happens when it leaves their store. I think they should be since they charge a price for it.

Also, when I called to put in my order, the guy on the phone did not seem interested at all in taking it. I was waiting for him to tell me my options but I had to prompt him as he gave one or two word answers. It ended up being one of those awkward conversations that you just wanted to finish up right away.