The customer service at this place was amazing. Fo...

The customer service at this place was amazing. Forget about the awesome gear and my gear addiction. They have it all, but that s beside the point. I want to share my experience. My climbing Guru was going to take me ice climbing for the first time and so I rented all the gear and was able to pick it up the night before and return it to days later for the same charge, which I thought was pretty impressive.

First off I thought the price was super reasonable and expected it to be a lot more to rent boots crampons and ice tools. By the time we got to the ice wall, it was not climbable. Too sketchy. So we went immediately back to the store and they actually offered to refund my money. That is rare these days. These will be my go to guys for all of my mountain gear needs from now on. Thank you so much for being so awesome!