Dr. Hotaling was very helpful to me and my wife. I...

Dr. Hotaling was very helpful to me and my wife. I have no qualms with Dr. Hotaling. I give Dr. Hotaling 5 out of 5 stars. What makes me upset is the U of U's billing department. They require, and understandably so, that you make payment before your consultation. I don't have a problem with that. The problem I have is that there is no way to pre-pay with your credit card, short of going into the clinic, if you aren't a member of their system unless you want to give your credit card over the phone. The U of U Healthcare System needs to join the 21st century. I would also echo what the other reviews have said concerning the incompetence of the billing department. Not impressed with them in the least bit.