Its a fun place to be with your family but they ha...

Its a fun place to be with your family but they have VERY POOR customer service. The employees are horrible. I had got my platinum membership and they just gave it to me without scanning my fingerprint and I asked if she wasn't going to scan and she said "No, they'll scan it for you the next time you come" So I go on to Hurricane Harbor and I ask the same thing and they give me the same answer and when I wanted to get something to eat because I have my dinning pass they tell me I can't because its not activated, I needed to scan my fingerprint to activate my cards and I can't activate it until my next visit. Now im having to not eat all because the employees don't know their jobs. There's a reason I pay for my passes!!!!