Plants were a little on the pricier side, which I ...

Plants were a little on the pricier side, which I could have handled as the $ goes to DBG. Quite unfortunately, I planted a tree purchased at the sale, and then we had a snowstorm. There was no one at the DBG to speak to, so I called Pat Hayward, the Executive Director of Plant Select, since it was a plantselect tree, and I wanted to know how to care for it so it wouldn't crack. She laughed AT me, asked me why I had planted it, then proceeded to chide me ("You knew the storm was coming!"). I didn't know, actually - had been dealing with another emergency and not watching the news. No thanks for buying plant select, no empathy, just laughing and chiding. How incredibly unprofessional. I will never buy another tree at the sale.