Looking for a "new" car. Saw on the internet a car...

Looking for a "new" car. Saw on the internet a car I was interested in. Apple Tree Honda. Arghh. Never once had a good experience there. Even on warranty work they screw things up. Poor communication is high on the list.
New car purchase issues:

Salesman...if you could call him that.... had very little knowledge about the car.

It was being repaired (small body damage), yet it had been on the lot for 36 days.

Repair not listed on CarFax. Apple Tree contracts out some body work to independent body men so it is not reported and they can keep the Carfax cleaner.

Salesman 25 minutes late for appointed pick up time.

Car not detailed before delivery as promised.

Was told I could put $500 on credit card. Denied at purchase time. Told me he misspoke. Truth, dealer pays too much on this transaction. Salesman even told me North Carolina does not allow car purchases to go on credit cards. Lie. This salesman claims 11-12 years in this line of work. HARD TO BELIEVE.

Suggested he repair a small tear on door vinyl. No response or action.

Very long wait...45 minutes to an hour to get into the office to close the sale.

Once I got the car, I noticed no front mats like when I test drove it. I called salesman about the missing mats. Salesman said they were probably dirty and thrown out. I sent a pic from the internet showing them in the vehicle and pretty clean. No response, apology or otherwise. I show up next day and they are in the salesman's office. I take my mats.

I have a scangauge. It reads and displays many engine and operating parameters. I notice intake air temps are really high. 125-140 degress. What?! I do some research and find out I am missing half of the intake air ducting. It is sucking very warm air into the engine. NOT GOOD.

I showed up and get the attention of some higher ups at Apple Tree Honda.

I get over to service and parts. They set up an appointment to replace the missing parts. No loaner car or assistance to get to work. I leave it for repair. I get a call that they did not order hardware so they can't complete the repair. I have to bring it back the next day. I bring it back. Upon picking it up I discover they have kept my temporary hose. They have also not included all fasteners.

They replaced 2 tires, but not the rear tires. They barely passed inspection. 1000 miles down the road and they would need replacing. CHEAPSKATES. The replacement tires have a tread wear rating of 240. Very low. So they will wear out quickly. I pay for new rear tires and the mount and balance of said tires. Going down the road I notice vibration. Badly balanced tires.

Battery has a bad cell. Water/acid level was below the lead plates. So, this was obviously not checked as part of their claimed 150 point inspection. Battery voltage was 11.5 volts. Minimum voltage is supposed to be 12.6. Upon suggestion they replace it I was told they would have to make an appointment for that and they would load test it. They were already getting it the next day for replacing the missing ducting. Needless to say they did not load test it or replace the defective battery.

Keep in mind...this is a CERTIFIED HONDA. Supposed to be checked out and brought to a high standard. They keep the best and get rid of the rest....that's their motto I think. You pay more for this certification because you are buying for their inspection and work to make it certified. Money not well spent with Apple Tree Honda.

MIssing other parts as well. It is almost like they were stripping it for other cars.

Followup call for sale occurs. I bleed all over her. She says I can talk to the General Manager. I tell her: Well, isn't he going to see this? Isn't this for him? She says yes. I tell her, then he can call me if it matters to him. She types my responses. I never get a call.

If it were not for the car that had features, color, etc. I desired I would never buy a single thing from them. Johnson City Honda offers 7 year/100,000 mile warranty on used car sales. Apple Tree tries to sell you an expensive extended warranty.