We had a pretty good experience going to Apple Tre...

We had a pretty good experience going to Apple Tree for an oil change and tire rotation. When we first called to make the appointment, we were sent to voicemail and had to leave a message. Amy did call back and got us scheduled reasonably quickly (minor points off for getting the spelling of my wife's name and the type of car wrong). We arrived a few minutes before our scheduled appointment. Brenda was courteous, efficient and detail-oriented. We waited longer than we expected for the service--just over an hour--so a few more points off. But Brenda did at least acknowledge and apologize for the wait. Total cost was about $2 more than we had previously paid at Forest City Honda, but well worth the difference for better service and the unexpected bonus of having our car washed and vacuumed. We had called Forest City first, but after four attempts to reach the service department and NO return call after leaving a voicemail, we are more than happy to choose Apple Tree from now on.