Jeannae Munoz Review of PIH Health
Worst Hospital ever!!!! my husband went in with ba...
Worst Hospital ever!!!! my husband went in with bad chest, arm and back pain, possible heart attack, from receptionist to the rent a cops at the front door all with bad attitudes, no customer service skills, no compassion, no concerns for their patients, I should have noticed something was off when they would come out and call patients who just got up and walked out and probably went to another emergency room I assume , we counted about 4 total, we sat in the emergency for 2 hours and then were put into a room for another four hours and we re told that the doctor would be coming right in to see my husband because there was cause for concern with high enzyme levels which is meant something is going on with his heart possible heart attack, being that he already has 2 stints it was cause for even more concern, we contemplated about leaving after being there for a total of 6 hours and after being in a room for 4 hours that no one ever bothered to come to check on him, with all the nurses that were on staff and in between all the gossiping we overheard you think they would ve found the time if at least to make us feel they were kind of concerned, as we were walking out the doctor happened to finally walk in, at this point my husband was so upset and told the doctor we just wanted to leave, his response was your free to do what you want and proceeded to tell him I had patients that took priority over you, not apologetic or sympathetic or concerned at all never explained any of the test that were done and walked out with no regard as if it was better for him one less patient to deal with, the PA then proceeded to explain the concerns and felt he should stay for monitoring and another blood test we agreed and he went to track the doctor down, he came back 5 min later without the doctor and said the doctor said your free to go just sign your discharge papers! As we were leaving we wished the 87 year old women in the room next to us that had fallen and hit her head and busted it open good luck and prayers she also was there for 6 hours without being checked on and had to walk down the hall by herself to use the restroom because no one ever came to check on her! We called my husbands personal cardiologist and he wants to see him right away because he said those levels were way to high and he should have been admitted, if you sincerely care about your loved ones do not take them to Whittier PIH, my husband could have died! If I could give zero stars I would, shame on you Dr. Jammal Mansour!!! You need to learn emotional behavior if you are going to continue see patients!
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