Worst customer service. Came with a group. We were...

Worst customer service. Came with a group. We were all purchasing season passes. I purchased 4 for my family. Friends purchase wasn't going through so I wanted to pay. It charged my card but wouldn't allow them to get passes or to add them. With it raining only 1.5 hrs left and all the chaos some one should've stepped in and let these kids in.