Booker Snow Review of Greystar/Circle at South End
I've been calling for a week. I also sent an email...
I've been calling for a week. I also sent an email. No reply. Now I've been sitting in this unsecure lobby for a little more than 30 mins. No noise, no nothing in this office at 2pm. They close around 5p. Where is everyone? Anyway...
When the property I'm living in was sold to another management company there was no communication to assure a smooth transition concerning people who use autopay for rent.
I've called the required numbers and left voice messages. No answer, no callback. Now I'm in the lobby of this beautiful and quiet office space on E. Morehead typing this complaint.
I just wanted to make sure my rent would no longer draft from my account. That's all. Can someone confirm this so I don't have to pay $40 to have it stopped from my bank?
This is all that I needed... no help.
I don't care about the other complaints I could have. I just wanted to make sure my money was cool.
So an hour later, I'm told no one from residential is in the building today. Their not sure who I'd speak to but at least they gave me a card. I called the number on the card and surprise, I finally get a nice nasty call back from one of the real estate directors who didn't even verify my concern before attempting to address it. She wasn't cool at all. I didn't raise a funk, but I did have to cut her her off for trying to get at me the way she attempted too. She was flat out rude. Nothing personal, but my experience with this Management company was terrible. Although, they did have very nice people working at the apartment location (no matter how poorly kept the locations were).
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