Pat Johnson

Review of WPM Real Estate Management

I own a condo in English Country Manor II in Bel A...

I own a condo in English Country Manor II in Bel Air. A woman named Banoo is in charge of our condos, and she is very rude, unprofessional and unresponsive. There is mold on the siding outside of my condo. For the last three years, I have contacted Banoo, advising her of this and requesting that she schedule powerwashing company to remove it. The first year, she said she'd have to get approval from the board. When I didn't receive any follow up, I emailed her again, and she didn't respond. The following spring, I emailed her again about the mold, and she didn't respond at all. This year, she scheduled a painting company to, according to her email, clean the building in preparation for painting. I was home and watched them power wash and they completely skipped over the mold! I emailed Banoo, and she responded that the mold would be painted over, and she would ask them about it. I responded that the mold was on the siding, and was sure that they wouldn't be painting the siding, but that they needed to come back and power wash the mold off. No response. I emailed again today asking for a follow up, and haven't received any response. They power washed the mold off the front and side of the building, but not the back which is just unacceptable. Many of my neighbors have similar complaints about Banoo and WPM since she works for them. Banoo has frequently complained to me and my neighbors that this isn't her only property, that she has many other properties to manage.
***Update to review: still no response from Banoo! Left detailed voicemail yesterday for her boss Barry Yatovic but never received return call. This company is the worst! Their website presents a completely different picture than what the reality is. Pics show the issues I'm trying to get addressed. Also mold/mildew on siding. This is basic building maintenance that has been neglected!